- Product Review (submitted on June 1, 2014):
- I’ve had this machine for two months and it took me a while to get adjusted to using it, but after I’ve gotten all the controls done, it’s such a fun machine to work with. I work with electronic machines with patters, and this one was particularly bad at recognizing the files. However, I learned I had to upgrade to Artistic Suite 6 and after I’ve made that jump, and transferred the files, the reading issues stopped. Now my embroidery looks greater than ever, and I couldn’t have been happier. Also, the Customer service was really helpful, they explained to me step by step how to get the patterns to work, so a warm thank you to them too.